NBBIT Email Documentation

We reccomend that you print these pages and refer to them as you setup your account.

Setting up email for Outlook 2013 or newer:

Before you begin, you will need to have Outlook already installed on your computer and have an NBBIT-hosted email account

Please note:

The following screenshots reflect Microsoft Outlook 2013 installed in Windows 10.
Since Microsoft recently changed the email setup process we no longer reccomend that you setup your account via Outlook. Instead, we reccomend that you CLOSE Outlook and setup your account through the Mail icon in the CONTROL PANEL.

Step 1

On your computer, FIRST MAKE SURE OUTLOOK IS CLOSED AND NOT RUNNING. Then click the Start Menu button and select Control Panel.

Step 2

If using Windows, type Mail into the search box at the top-right of the Control Panel window to quickly find the Mail icon. Then, click it (or double-click it if necessary).

Windows Control Panel

Step 3

Click the E-mail Accounts button.

Mail Setup Overview

Step 4

Under the E-mail tab, click the New button.

Account Settings Window

Step 5

Select Manual setup or additional server types and click Next.

Please note:

For Outlook 2007 users, you will instead have to select Microsoft Exchange, POP3, IMAP, or HTTP> Next. Then, you will be able to select Manually configure server settings or additional server types > Next.

Auto Account Setup Window

Step 6

Select the POP3 type of account and click Next.

Please note:

For Outlook 2007/2010 users, select Internet Email > Next.

Account Type Selection

Step 7

Enter your email account information.
If you do not have this information, contact our offices.

Your POP server and SMTP server is mail.yourdomain.ext. (where yourdomain.ext is your actual domain!)

You will also need to enter the username and password of the mail account that you are trying to setup.
If you do not have that information, contact our offices immediately.

Your Name: Enter your first and last name. (A)
E-mail Address: Enter your email address. (A)
Account Type: Select POP3. (B)
Incoming mail server: Type mail.xxxxx.ext for your incoming mail server. (B)
Outgoing mail server (SMTP): Type mail.xxxxx.ext for your outgoing mail server. (B)
User Name: Enter your email address, again. Your FULL EMAIL ADDRESS. (C)
Password: Enter your email password provided by NBBIT. (C)

Check the box for Remember password if you do not want to enter your password every time you send or receive e-mails from this account.

Then, click the More Settings button.

Add New Account Window

Step 8

Go to the Outgoing Server tab from the top of the new window that opens and check the box for My outgoing server (SMTP) requires authentication and ensure that Use same settings as my incoming mail server is selected.

Outgoing Server Tab

Step 9

Next, go to the Advanced tab.

If you have correctly chosen POP3 as your account type, the server port numbers should be entered automatically, but make sure they are 110 for the Incoming Server and 25 for the Outgoing Server.(NOTE: if you can receive emails but experience issues sending emails, you can return to this screen and alternately try 465 as the Outgoing Server port number.)

ENSURE THAT YOU HAVE "LEAVE A COPY OF MESSAGES ON SERVER" UNCHECKED.

Once completed, click OK.
Advanced Settings Tab

Advanced Settings Tab

Step 10

Click the Next button to test all of the settings you entered.
POP and IMAP Account Settings Screen

POP Account Settings Screen

Step 11

If the test fails, go through the previous steps and double-check all of your settings. If the test is successful, click the Close button.

Account Settings Test Results

Step 12

Click Finish to complete the setup process.

Setup Finish Screen

You may now launch Outlook from the Windows Start menu to begin sending and receiving your e-mails.

If you need further assistance, call 800.841.5849 or email info@nbbit.com